Industry

End Users and Members

Create assistance memberships that give drivers a simple promise: call once, share location, receive qualified help, and stay informed.

Our Commitment to Drivers

Calm, clear help during stressful moments

Nowass packages turn emergency support into a customer experience product that brands can sell, renew, and improve.

Accelerate operations

NOWASS assistance strategy

We review roadside assistance and claims processes for your insurance, fleet, agency, or service network, then clarify which package, partner, dashboard, and AI flow will deliver the fastest return.

Consumer and membership brands

Türkiye Sigorta
Anadolu Sigorta
Allianz Türkiye
Aksigorta
Sompo Sigorta
Pilot Garage
Otorapor
Dynobil
D-Expert
Otokoç
Hedef Filo
Intercity
DRD Filo
Aras Kargo
Yurtiçi Kargo
Hepsijet

OUR SOLUTIONS

Our solutions for consumer assistance

Build clear packages for everyday drivers, premium members, and high-value customer segments.

Shape

Basic coverage

Towing, tire, battery, fuel, and locksmith support with simple limits.

Shape

Premium coverage

Add transfer, hotel, replacement vehicle, and long-distance recovery options.

Shape

Renewal journeys

Use service history and satisfaction signals to drive package renewals.

Shape

Search campaigns

Capture high-intent demand for cekici, yol yardim, aku, lastik, and acil destek terms.

Consumer assistance scenarios

Nowass helps brands package roadside help as a direct consumer service with clear benefits and measurable satisfaction.

ImageMobile-first roadside membership
Mobile Experience

Consumer

Mobile-first roadside membership

A membership journey for location, service rights, notifications, and support history.

ImageDriver assistance history profile
Digital Service Flow

Consumer

Driver assistance history profile

A clear case history that helps operators support repeat customers faster.

ImageUsed-car marketplace assistance layer
Digital Service Flow

Marketplace

Used-car marketplace assistance layer

Roadside support packaged as buyer confidence on vehicle listings.

TECH INNOVATIONS TO CONSIDER

Technology for consumer assistance

Consumer products need fast intake, clear status, and a frictionless path from search to help.

Shape

Location capture

Reduce wrong-address delays with structured location confirmation.

Shape

Status notifications

Keep customers updated without repeated calls.

Shape

Membership logic

Apply package rights, limits, and add-ons automatically.

Shape

Review loops

Collect service feedback immediately after resolution.

Assistance services for drivers

<01>Roadside Assistance

Roadside Assistance

Battery boost, tire change, fuel support, lockout help, and compact roadside assistance packages.

<02>Towing and Transport

Towing and Transport

Light vehicle towing, transfer, winch recovery, accident transfer, and controlled transport operations.

<03>Breakdown and Technical Response

Breakdown and Technical Response

On-site diagnostics, OBD checks, electrical system review, cooling support, and minor mechanical response.

<04>Driver and Passenger Support

Driver and Passenger Support

Driver support, accommodation, alternative transport, passenger communication, and 24/7 call handling.

<05>Digital Services

Digital Services

Live tracking, instant notification, mobile access, and digital assistance-flow support.

<06>Parts and Installation

Parts and Installation

Spare part sourcing, VIN-based validation, installation coordination, and technical routing support.

Why Choose Nowass

Why consumer brands choose Nowass

We turn a distress moment into a managed experience customers can understand, trust, and recommend.

Clear packages
Simple benefits convert better and reduce disputes.
Urgency-aware UX
Emergency users need the shortest path to a human and a service vehicle.
Retention data
Every resolved case can support renewal, upsell, and review generation.

OUR PROCESS

Consumer assistance Process

We define benefits, build urgency-aware intake, connect service partners, launch campaigns, and improve conversion and satisfaction with case data.

strategy
development
support

01 Coverage Strategy

02 Operational Analysis

03 Flow Prototyping

04 Pilot Setup

05 SLA Testing

06 Launch

07 UAT

Future optimization

Coverage Strategy

We align coverage goals, service promise, business targets, and operational value before shaping the roadmap.

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Resolve cases faster with Nowass

If you share your coverage need today, your pilot network can be ready
as early as 2-4 weeks

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