Industry

EV and Energy Mobility

Support electric and energy-sensitive mobility with route-aware towing, charging coordination, safety guidance, and specialized provider coverage.

Accelerate operations

NOWASS assistance strategy

We review roadside assistance and claims processes for your insurance, fleet, agency, or service network, then clarify which package, partner, dashboard, and AI flow will deliver the fastest return.

EV and mobility partners

Türkiye Sigorta
Anadolu Sigorta
Allianz Türkiye
Aksigorta
Sompo Sigorta
Pilot Garage
Otorapor
Dynobil
D-Expert
Otokoç
Hedef Filo
Intercity
DRD Filo
Aras Kargo
Yurtiçi Kargo
Hepsijet

OUR SOLUTIONS

Our solutions for EV assistance

EV support blends customer reassurance, specialist providers, charging context, and careful dispatch decisions.

Shape

Charging coordination

Guide customers to charging, mobile support, or tow decisions.

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Special towing

Route EV cases to providers who understand vehicle-specific handling.

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Route analytics

Identify regions where service coverage or charging access is weak.

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Safety escalation

Escalate battery or accident scenarios with predefined playbooks.

EV assistance scenarios

Nowass helps new mobility brands design assistance that feels modern, safe, and measurable.

ImageRegional EV support network
Operation Flow

Mobility

Regional EV support network

Provider coverage by route, vehicle type, and charging-access risk.

ImageAssistance cost control dashboard
SLA & Reporting

Energy

Assistance cost control dashboard

Incident cost and service category analytics for energy mobility programs.

ImageMobile EV assistance activation
Mobile Experience

Automotive

Mobile EV assistance activation

Sales and support teams can activate EV-ready roadside packages in the field.

TECH INNOVATIONS TO CONSIDER

Technology for EV support

EV assistance works when routing, safety, charging, and provider capability data are connected.

Shape

Charging maps

Use charging access as part of triage and service planning.

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Vehicle profiles

Capture EV-specific make, model, battery, and tow needs.

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Specialist dispatch

Assign providers certified for sensitive vehicle handling.

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Demand forecasting

Predict seasonal and corridor-based EV assistance volume.

EV and energy mobility assistance services

<01>Roadside Assistance

Roadside Assistance

Battery boost, tire change, fuel support, lockout help, and compact roadside assistance packages.

<02>Towing and Transport

Towing and Transport

Light vehicle towing, transfer, winch recovery, accident transfer, and controlled transport operations.

<03>Breakdown and Technical Response

Breakdown and Technical Response

On-site diagnostics, OBD checks, electrical system review, cooling support, and minor mechanical response.

<04>Driver and Passenger Support

Driver and Passenger Support

Driver support, accommodation, alternative transport, passenger communication, and 24/7 call handling.

<05>Digital Services

Digital Services

Live tracking, instant notification, mobile access, and digital assistance-flow support.

<06>Parts and Installation

Parts and Installation

Spare part sourcing, VIN-based validation, installation coordination, and technical routing support.

Why Choose Nowass

Why mobility brands choose Nowass

We help emerging mobility products avoid generic roadside workflows and build support around real EV customer anxiety.

Specialized triage
EV cases need more context than standard tow dispatch.
Coverage intelligence
Route and region data shape the partner network.
Premium trust
Modern vehicles need modern assistance expectations.

OUR PROCESS

EV assistance Process

We define EV incident types, map provider capability, design safety scripts, pilot route coverage, and measure completion and customer confidence.

strategy
development
support

01 Coverage Strategy

02 Operational Analysis

03 Flow Prototyping

04 Pilot Setup

05 SLA Testing

06 Launch

07 UAT

Future optimization

Coverage Strategy

We align coverage goals, service promise, business targets, and operational value before shaping the roadmap.

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Resolve cases faster with Nowass

If you share your coverage need today, your pilot network can be ready
as early as 2-4 weeks

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